OPENSTAYS PRODUCT
Every Enquiry Answered.
Every Booking Secured.
One product that runs your booking engine, answers WhatsApp enquiries, stores guest ID and adjusts your pricing.
Calendar & Rates
WhatsApp AI
Guest ID Storage
Online or Offline Payments
TRUSTED BY INDEPENDENT STAYS ACROSS INDIA
A REAL BOOKING, START TO FINISH
What Happens When A Guest Finds You Tonight
Here is exactly how the OpenStays product handles one booking end to end, from a Google search to a confirmed reservation, so you can see every piece working together instead of reading about it as a list.
9:40 PM
A Guest Finds You On Google
A traveller searches for a stay in your area on Google and your OpenStays booking page shows up, with your rooms, photos and rates already listed. No app to download, no account to create, just a webpage with a WhatsApp button sitting right on it.
9:47 PM
The Guest Messages You On WhatsApp
The guest taps that WhatsApp button and asks about a room for the weekend. The WhatsApp AI Assistant replies in seconds, not in the morning when you finally check your phone.
9:48 PM
Your Booking Engine Quotes The Right Rate
The assistant checks your live Booking Engine for the exact room and date, and quotes the current rate. Because Dynamic Pricing already adjusted weekend rates for demand, the guest sees an updated price, not a stale one from last month.
9:50 PM
A Little Bargaining, Handled For You
The guest asks for a better rate. The assistant negotiates within the discount limit you already approved, the same way you would, without you touching your phone or losing the booking to a lower offer elsewhere.
9:52 PM
Payment Confirmed, Booking Locked In
A payment link goes out over WhatsApp. The guest pays, and the booking is confirmed instantly, straight to your bank account. OpenStays never touches the money and never takes a cut.
9:54 PM
Guest ID Collected And Compliance Flagged
Before confirming, the assistant collects the guest’s ID details. If the guest is a foreign national, system automatically flags the booking so you remember to file the C Form, no separate register, no manual reminder.
7:03 AM, Next Morning
You Wake Up To A Confirmed Booking
You open the Owner Dashboard to a new reservation already sitting in your calendar, revenue updated, occupancy updated, nothing left for you to chase. The whole exchange happened while you were asleep.
None of this needed you to be awake, online, or anywhere near your phone. That is the entire point of the OpenStays product: the guest who would have given up and booked through an OTA that charges you commission instead stayed on your own channel, start to finish, because someone answered them fast enough.
24/7 ENQUIRIES
Never Miss A Booking Because Nobody Was Awake To Reply
A large part of what makes the OpenStays product different is the conversational AI assistant that sits on WhatsApp, currently in beta access and already handling real conversations for properties across India. When a guest messages asking about a room for a weekend in December, the assistant checks live availability, quotes the correct rate, answers common questions about check in time or food, and gently negotiates within the discount limit you have already approved, so you are never left wondering what was promised to a guest.
It also collects government mandated guest ID details, notes food preferences, offers early check in as an upsell where possible, and sends a payment link once the guest is ready to confirm. This runs on the official WhatsApp Business Platform, the same messaging infrastructure that millions of businesses across the world already use to talk to their customers.
- Instant rate quotes, any hour of the day
- Gentle auto bargain within your approved limit
- Collects guest ID and food preference on WhatsApp
WhatsApp AI · Coming Soon
Hi! Do you have a room for 2 on 14th December?
Yes! Deluxe Room is available, ₹4,200/night with breakfast included. Do you want to proceed with the booking?
Can you do ₹3,800?
I can offer ₹4,000/night for the 2 night stay 🙂
Deal! How do I pay
Perfect, sending you a payment link. You can pay via UPI, Net Banking or Cards.
SEE IT IN ACTION
One Dashboard For Every Reservation
Arrivals, revenue and pending payments, the moment you log in.
Arrivals, At A Glance
Every check in for the week, room number and guest name included, so you know exactly who is walking through the door and when, without digging through a register or a WhatsApp thread.
Revenue, Without The Guesswork
Booked revenue, occupancy and pending payments update the moment a guest pays. You see what actually landed in your account, not what a spreadsheet says should have.
Requests That Need You
Anything that needs a human decision, a special request, a rate exception, a booking that could not auto confirm, shows up in one place so it never gets buried in a chat you forgot to scroll back to.
WHO IT IS BUILT FOR
One Product, Shaped Around How You Actually Run Your Property
Whether you rent out one room or run a twenty room boutique property,
the OpenStays product flexes around the way you already work instead of asking you to change it.
HOMESTAYS & GUESTHOUSES
Built For A Few Rooms And A Lot Of Personal Touch
The WhatsApp AI Assistant keeps replying to enquiries even when you are out running errands or hosting other guests, so a message at an odd hour still gets an answer instead of going unread until morning.
HOTELS & RESORTS
Built For More Rooms And More Rate Plans
With more rooms and seasonal pricing to manage, Dynamic Pricing updates rates everywhere at once, and the OpenStays Dashboard gives your front desk one place to see every reservation and WhatsApp communications.
GROUPS & CHAINS
Built For Multiple Properties & Control
Manage booking engine with online payment gateway for all your properties at one place. Centralized WhatsApp inbox and team access. Guest ID & Compliance keeps every long stay guest organised and flags the ones that need a C Form filed.
GETTING STARTED
How The OpenStays Product Works
Three steps. Most properties are live within a day.
Onboard your property
Add your rooms, photos, rates and property rules to the dashboard. OpenStays instantly generates your public listing page and a shareable link for guests to use.
Let the AI handle every enquiry
A guest asks about your property on the website, on WhatsApp or later by voice. The AI assistant qualifies the enquiry, quotes the right rate and negotiates within the rate window you have approved.
Auto or manual confirmation
Turn on instant booking with an online payment gateway, or keep it manual and confirm each reservation yourself after verifying a UPI payment. Either way, the choice stays entirely with you.
GOT QUESTIONS?
Frequently Asked Questions About The OpenStays Product
What is included in the OpenStays product for a small property?
A small property with up to six rooms gets the full core platform, an online booking engine, unlimited reservations, guest ID storage, the owner dashboard with calendar and room configuration, direct payments to your bank account and a starter allotment of free WhatsApp credits to try the AI assistant.
Does OpenStays charge commission on bookings?
No. OpenStays charges zero commission on any booking. You pay a flat subscription for the platform and, if you choose to use WhatsApp or voice automation beyond the free credits, prepaid usage based credits for that specific feature.
How are guest payments handled on OpenStays?
You decide how each property accepts money, either through an online payment gateway or your own UPI ID for offline collection. OpenStays never holds guest funds, issues no invoices on your behalf and settles no payouts, the money goes straight from the guest to your bank.
Can I keep using other OTAs alongside the OpenStays product?
Yes. OpenStays only manages your direct channel, your own booking page, WhatsApp and eventually voice enquiries. You can continue listing on other travel platforms. We offer calendar sync for reservations from those platforms to avoid any double booking.
How long does it take to set up the OpenStays product?
The listing itself, meaning property name, location, rooms, photos and rates, typically takes about fifteen minutes to complete. Adding full house rules, rate plans and testing the WhatsApp assistant end to end usually takes a little longer, depending on how many rooms and rate plans your property has.
Is the OpenStays product compliant with Indian guest ID rules?
Yes. The guest ID module supports common identity documents used across India, flags bookings involving foreign travellers so you remember to file the required C Form with the Bureau of Immigration, and lets you export records in the register format local authorities expect during an inspection. Read the full breakdown on our guest ID compliance page.
Where can I check current pricing for the OpenStays product?
Pricing is kept on our pricing page and updated there whenever plans change, so that is always the most accurate place to check current rates and what is included at each tier.
Is my guests’ ID data kept secure?
Yes. Guest ID details are stored securely on the platform and used only for the compliance purpose they were collected for, flagging foreign travellers and generating the records your local authorities ask for. They are not shared with third parties or used for anything else.
What if I need help setting up?
You can reach the OpenStays team directly through our Contact Page.
Ready to try OpenStays? Onboarding takes about fifteen minutes, and current pricing is always up to date on our pricing page.