PLANS AND PRICING
Annual plans. Optional extras.
The core platform includes online reservations, manual bookings and guest ID records.
WhatsApp AI uses prepaid credits. Voice AI is planned.
HOMESTAYS & BNBS
Small
₹2,900/year
For a family run homestay, a small BnB or a service apartment where the owner handles bookings personally.
- Up to 6 rooms
- Unlimited reservations
- Unlimited guest ID storage
- Listing page on OpenStays.in
- UPI, cards and netbanking payments
- Room types, rate plans and seasonal pricing
- Owner dashboard and calendar
- Website booking widget
- WhatsApp AI assistant (uses credits)
- iCal calendar sync
- 1,500 free WhatsApp credits
- Email support included
- WhatsApp support not included
- Phone support not included
HOTELS & RESORTS
Medium
₹9,900 /year
For an independent hotel or resort with a front desk team working in shifts and multiple room types to price.
- Website booking widget
- Up to 20 rooms
- Unlimited reservations
- Unlimited guest ID storage
- Listing page on OpenStays.in
- UPI, cards and netbanking payments
- Room types, rate plans and seasonal pricing
- Multiple staff logins with roles
- Revenue and occupancy reports
- WhatsApp AI assistant (uses credits)
- iCal calendar sync
- 5,000 free WhatsApp credits
- Email support included
- WhatsApp support not included
- Phone support not included
GROUPS & CHAINS
Enterprise
₹1,00,000+ /year
For operators running several properties, or a single large hotel that has crossed twenty rooms. Quoted on total rooms.
- Unlimited rooms
- Unlimited reservations
- Unlimited guest ID storage
- Payment gateway integrations
- Multiple properties on one account
- Multiple staff logins with roles
- Group level dashboard and reports
- Central rate and inventory control
- Dynamic pricing rules
- Custom WhatsApp AI number
- Voice AI (coming soon)
- Travel agent discounts
- Personal account manager
- WhatsApp support included
- Onboarding assistance included
- Phone support can be bundled
NO MANDATORY SETUP FEE · NO BOOKING COMMISSION · PRICES PLUS GST
OTA COMMISSION VS OPENSTAYS
What ₹20 lakh in bookings could cost
Compare an illustrative 20% OTA commission with the OpenStays Medium annual subscription on ₹20,00,000 in room revenue. Payment-provider fees, optional usage charges and taxes are separate.
The illustrated difference is ₹3,90,100 before GST, payment-provider fees and optional usage charges. Actual costs and savings vary.
VERSUS OTHER SOFTWARE
Compare software costs
Compare how pricing is structured, which features are included and the additional costs in each quote. OpenStays annual plans are based primarily on your number of rooms and properties. The plan comparison below shows the differences in features and support.
Scroll sideways to view all columns.
| Pricing detail | OpenStays | What to check in other quotes |
|---|---|---|
| Published price | Small and Medium prices listed before GST; Enterprise quoted separately | Annual total, taxes and included features |
| How you buy | Self serve signup or contact our team for Enterprise | Signup process, contract term and renewal conditions |
| Billing model | Annual subscription plus optional usage and services | Monthly or annual charges, room limits and add-ons |
| What decides your price | Room and property limits for your plan | Rooms, properties, users and feature limits |
| Setup and onboarding | Self setup included; Enterprise includes onboarding assistance. Optional paid services are listed below. | Setup fees, training and the scope of included help |
| Booking commission | 0% OpenStays booking commission | Per-booking charges and payment-provider fees |
| WhatsApp messaging | AI assistant included; outgoing messages use credits | Message charges, credit limits and what stops when the balance runs out |
PLAN FEATURES
Compare the plans
Scroll sideways to view all columns.
| Feature | Small | Medium | Enterprise |
|---|---|---|---|
| Plans and limits | |||
| Rooms covered | Up to 6 | Up to 20 | Unlimited |
| Properties | 1 | 1 | Multiple |
| Yearly price before GST | ₹2,900 | ₹9,900 | Custom quote from ₹1,00,000 |
| OpenStays booking commission | 0% | 0% | 0% |
| Booking and availability | |||
| Unlimited reservations | ✓ | ✓ | ✓ |
| Website booking widget | ✓ | ✓ | ✓ |
| Listing page on OpenStays.in | ✓ | ✓ | ✓ |
| Instant or manual booking confirmation | ✓ | ✓ | ✓ |
| Room types, rate plans and seasonal pricing | ✓ | ✓ | ✓ |
| Occupancy calendar and manual reservations | ✓ | ✓ | ✓ |
| iCal calendar sync with compatible booking channels | ✓ | ✓ | ✓ |
| WhatsApp and guest records | |||
| WhatsApp AI assistant (uses credits) | ✓ | ✓ | ✓ |
| AI knowledge base and reply schedule | ✓ | ✓ | ✓ |
| Works with your WhatsApp Business app | ✓ | ✓ | ✓ |
| Automated guest messages | ✓ | ✓ | ✓ |
| Guest ID collection on WhatsApp | ✓ | ✓ | ✓ |
| Form C flags and guest register export | ✓ | ✓ | ✓ |
| Unlimited guest ID storage | ✓ | ✓ | ✓ |
| Free WhatsApp credits | 1,500 | 5,000 | Customised |
| Voice AI | Planned | Planned | Planned |
| Payment choices | |||
| Direct UPI payments to your account (eligible 0% MDR) | ✓ | ✓ | ✓ |
| Cards and netbanking via Razorpay (gateway fees apply) | ✓ | ✓ | ✓ |
| Full payment, part advance or pay at property | ✓ | ✓ | ✓ |
| Access and support | |||
| Staff logins | Owner only | Multiple | Multiple |
| Email support | Included | Included | Priority |
| WhatsApp support from our team | Not included | Not included | Included |
| Phone support | Paid add-on | Paid add-on | Can be bundled |
WhatsApp: All outgoing WhatsApp messages sent through OpenStays use prepaid credits and stop when your balance reaches zero. Incoming messages do not use credits. WhatsApp Business app coexistence depends on account eligibility.
Payments: 0% MDR applies to eligible direct UPI payments. Gateway fees and applicable taxes follow your provider’s terms. Verify direct UPI receipts before confirming a booking. See UPI payment options.
iCal: Compatible listings share blocked dates on each platform’s refresh schedule. Room rates do not sync and conflicting bookings can still happen during refresh delays.
Guest records: Form C flags and register exports support your records. Form C submission is handled by your property.
USAGE BASED
WhatsApp message credits
All outgoing WhatsApp messages sent through OpenStays use prepaid credits. When your balance reaches zero, outgoing messages stop until you top up. Incoming messages do not use credits and purchased credits never expire. An active subscription is required to use them.
1 CREDIT PER MESSAGE
Outgoing messages
Each outgoing WhatsApp message sent through OpenStays, including AI replies and automated guest messages, uses 1 credit.
NO CREDITS USED
Incoming messages
Incoming guest messages do not use credits.
FREE CREDITS WITH YOUR PLAN
Credits on signup
Small includes 1,500 free WhatsApp credits and Medium includes 5,000.
Voice AI is planned. Its pricing will be shown before activation when the feature becomes available.
OPTIONAL ADD-ONS
Support and extra credits
Optional support and extra WhatsApp credits are charged separately from your annual plan.
₹1,000 · 30 MINUTES
Support call
An optional scheduled call with our team for help with your OpenStays setup or usage.
PREPAID CREDITS
Credit top up
Top up WhatsApp credits from your dashboard. Unused purchased credits carry forward and do not expire when your subscription ends. They remain in your account and become usable again after you renew your base subscription.
ASSISTED SERVICES
Extra help when you need it
Self setup is included with every plan. The services below are optional extras. Enterprise already includes onboarding assistance; confirm its scope in your custom quote before requesting paid setup.
₹2,500 · ONE TIME
Onboarding and setup
We enter your room types, rate plans, seasonal rates, photographs, policies and existing forward bookings for you.
₹3,500 · ONE TIME
Content and listing polish
Listing page rewritten, photographs cropped and colour corrected. Suggestions on pricing are offered, but you take the final call.
₹10,000 · PER SESSION
Staff training session
Up to four hours across multiple days for your front desk team. Onsite training is available at an additional cost.
PRICING CLARITY
Clear annual pricing, with taxes shown separately
Standard plan prices are listed on this page before GST. Enterprise plans and custom services are quoted separately. Payment-provider fees and optional usage charges are additional where applicable. Choose a standard plan online or contact us to confirm custom requirements.
WHY IT COSTS SO LITTLE
Self serve keeps it affordable
Set up your rooms, rates and policies from your dashboard. Help articles, setup videos and email support are included with every plan. Optional assisted setup and training are available if you need more help.
BILLING AND PAPERWORK
Invoices, renewal and your data
GST INVOICE
Proper tax invoice
OpenStays provides a GST invoice for subscription and credit purchases. Input tax credit eligibility depends on your registration, tax treatment and applicable rules; check with your accountant.
UPI · CARD · NETBANKING
Pay how you like
Pay the yearly plan and any credit top up by UPI, debit card, credit card or netbanking, straight from your dashboard.
NO AUTO CHARGES
Manual renewal
We remind you before your year ends. Renewal is manual. Renew before expiry to retain your first-year subscription price; after expiry, the price for a new subscription may apply.
EXPORT ANY TIME
Your data
Bookings, guest records and reports can be exported from the dashboard whenever you want them, including on the day you leave.
BILLING HELP
Pricing questions
What does OpenStays pricing start at?
₹2,900 a year plus GST for up to six rooms and ₹9,900 a year plus GST for up to twenty rooms. Both include unlimited reservations, the booking engine, guest ID storage and email support. Self setup is included. Optional assisted setup is charged separately. These offer prices are valid through 31 October 2026.
Is there any commission on my bookings?
OpenStays does not charge a commission on bookings. Your subscription, payment-provider fees and optional usage charges are separate.
What support is included?
Small and Medium include email support. WhatsApp support from our team and phone support are not included with these plans. Enterprise includes priority email support, WhatsApp support and onboarding assistance. Scheduled support calls cost ₹1,000 for 30 minutes. Enterprise phone support can be included in your custom quote. The WhatsApp AI assistant is a product feature that uses credits; it is separate from support provided by our team.
How do WhatsApp credits work?
Each outgoing WhatsApp message sent through OpenStays, including AI replies and automated guest messages, uses 1 credit. Incoming messages do not use credits. Purchased credits never expire. An active subscription is required to use them. You need an available credit balance to send outgoing messages.
What happens if my credits run out?
OpenStays cannot send any outgoing WhatsApp messages when your credit balance reaches zero. This includes AI replies and automated guest messages. Top up your credits to resume sending. Incoming messages do not use credits.
Can I upgrade later?
Yes. Contact our support team to upgrade your plan. Your data, bookings and credit balance carry over.
Ready to take direct bookings?
Sign up in a few minutes. Allow about 15 minutes for an initial listing; detailed setup and integrations can take longer. Still deciding? Read the product page or write to us from the contact page.