A payment gateway for hotels, homestays and resorts.
OpenStays is an official Razorpay Platform Partner. Take secure UPI, card and netbanking payments for your hotel, homestay or resort – online and over WhatsApp, settled straight to your bank directly by Razorpay.
Two ways to get paid
Online and on WhatsApp – however your guest books
Guests reach you in different ways, so OpenStays collects your Razorpay payments on your online booking page and right inside a WhatsApp chat.
Online
On your booking page
Guests pay the instant they book on your OpenStays booking engine or website. The Razorpay checkout supports UPI, cards, netbanking and wallets -so the room is confirmed and paid for in one step.
In a WhatsApp message
Taking the booking over chat? Send a Razorpay payment link straight into the thread. The guest taps, pays in seconds and you both get an instant confirmation – no card machine, no follow-up calls.
An official Razorpay Platform Partner
OpenStays is a official Razorpay Platform Partner. Whether a guest pays on your online booking page or taps a link you send on WhatsApp, that payment runs on Razorpay’s secure, RBI authorised infrastructure and settles directly into your own bank account.
Online + WhatsApp payments
PCI DSS Level 1
RBI Authorised aggregator
UPI · Cards · Netbanking · Wallets
Payment features
Payments built for how properties actually get paid
From the first booking enquiry to the final settlement, everything a hotel, homestay or resort needs to collect money — online and over WhatsApp — without a card machine or a finance team.
01 · WhatsApp
Payment in a message
Send a Razorpay payment link where guest pays in seconds on WhatsApp – with no app to download, no login.
02 · Every method
All of India’s ways to pay
One Razorpay checkout tuned for Indian guests: UPI, credit and debit cards, netbanking, wallets and EMI – whatever your guest prefers.
03 · EVERY AMOUNT
Advances & full payments
Collect a booking advance or the full amount up front. Cut no-shows and protect your calendar against last-minute drop-offs.
04 · Refunds
One-click refunds
Process refunds and cancellations in a click. Guests get their money back to source automatically, with a clear record on both sides.
05 · Reconciliation
Matched to every booking
Each payment is tied to its booking inside OpenStays, so your calendar always shows what is paid, pending or refunded – at a glance.
06 · Settlements
Straight to your bank
Money settles directly to your bank account on Razorpay’s settlement cycle. OpenStays is never in between the payment.
How it works
From “enquiry” to “confirmed” in three steps
Whether the guest pays on your booking page or over WhatsApp, it is the same simple flow – no new software for them and no change to how you talk to them.
Collecting payment for a booking through OpenStays and Razorpay takes three simple steps, all over WhatsApp.
Total Time: 2 minutes
Confirm the availability
Your AI agent or your team confirms the availability and the price over WhatsApp, exactly the way you do today.
Send the Razorpay link
OpenStays instantly generates and sends a secure Razorpay payment link for the exact amount – advance or full.
Get paid and settle
The guest pays, the booking is marked paid in your calendar and the money settles to your bank. Done.
For every kind of stay
Whatever you host, get paid the same easy way
Hotels, homestays and resorts each get paid by travellers. OpenStays and Razorpay handle all three.
Hotels
From boutique to business hotels – collect deposits, group payments and instant checkouts without a card machine at the desk.
Homestays
Host on your own terms. Collect advances over WhatsApp and skip the awkward cash-on-arrival conversation entirely.
Resorts
Handle packages, part-payments and large group bookings for weddings, retreats and long stays with confidence.
Trust & security
Bank-grade security, built into every payment
Your guests’ payment data is protected by the same standards the biggest banks in India rely on.
PCI DSS Level 1
The highest card-data security standard level held to.
RBI-authorised
Razorpay is a Reserve Bank of India-licensed payment aggregator.
3D Secure
Secure payment verification with OTP on every transaction.
0% commission
OpenStays never takes a cut of your bookings – you keep every rupee.
Every payment is protected by 3D Secure authentication, card tokenisation and Razorpay’s real-time fraud and risk checks. Sensitive card details never touch your systems or ours.
Getting set up
Set up to get paid, without the hassle
As an official Razorpay Platform Partner, OpenStays gets your property ready to collect payments.
Onboarding
Get set up quickly
OpenStays helps you create and connect your Razorpay account, so you can start collecting payments without wading through paperwork.
Pricing
No markup
You pay Razorpay’s standard processing fees – OpenStays adds nothing on top and never takes a cut of your bookings.
One system
Payments and bookings
Every payment is tracked against its booking inside OpenStays, so your calendar, settlements and guest records stay in sync.
Good to know
Questions properties ask us
Do I need a Razorpay account already?
No. If you don’t have one, OpenStays helps you create and connect your Razorpay account as part of getting started. If you already have a Razorpay account, you can connect the same.
Who holds my money?
Payments settle directly to your own bank account through Razorpay.
OpenStays never holds or routes your funds.
What does it cost?
You simply pay Razorpay’s standard payment-processing fees, with no markup added by OpenStays.
OpenStays product has seperate charges for subscription and usage.
Is it safe for my guests?
Yes. Checkout is PCI DSS Level 1 compliant with 3D Secure, tokenisation and real-time fraud checks. Guests pay on Razorpay’s trusted, familiar screen.
Start taking payments the smart way
Join the hotels, homestays and resorts collecting payments through OpenStays and Razorpay.